Frequently Asked Questions
Are there any guarantees?
No. Although we have a 99% perfect track record for reservation accuracy, the world is a wild and dynamic place, especially Houston and, sadly, booking a rental with Royal Exotics Cars does NOT guarantee your vehicle selection, make & model, time frame, price, availability or any other detail. We reserve the right to amend your reservation at any time, with or without notice. (But we will always do everything in our power to ensure you have the BEST POSSIBLE experience.
Are there any security deposits?
Yes.
Are there any taxes?
Yes. Houston location taxes are 16.25%u00a0luxury cars sales tax
Do you accept Bitcoin or other altcoins*?
NO
Do you match competitor prices?
Yes. We offer the widest variety of exotic rentals at the lowest price guaranteed. This means we will match our competitoru2019s price for comparable rentals.
How does it work?
Easy. Pick a car, pay for the rental, show proof of insurance and enjoy.
Is there a military discount?
Yes. All US military personnel (active and retired) receive 5% off. Thank you for serving our country! us
What is the refund policy?
All cancellations, regardless of reason, can only receive a maximum 50% refund. We strictly adhere to this policy. *Drivers who appear intoxicated, hungover, or unfit to drive will be allowed to transfer their rental to different, safer time slot based on availability. Absolutely no refunds are given to impaired drivers at our full discretion. Safety of others is our top priority.
Are background checks required?
No. All you need is existing car insurance, a driveru2019s license, and a credit card. (Note: International driveru2019s can purchase insurance from us)
Is smoking allowed?
For the pleasure of all future renters, we do not allow smoking in our vehicles. A cleaning charge may apply if this policy is violated.